RETURN
When will I receive my order?
We take 2-7 business days to process your order + selected shipping method on top of that.
I have a problem with my order – what do I do?
Please send us a short description of the error, pictures, and order number within 30 days after receiving the order. Send it to our website
Please note that there’s no need to return damaged products – simply send us a few photos.
If the received product is damaged – send us a short description of the error, pictures, and order number within 4 weeks after receiving the order.
In the rare cases that a shipment is marked as delivered by the courier, but the recipient has yet to receive it – we would not cover the cost of the order. Again, this only applies if the tracking details state that a delivery was made to the recipient’s address.
Any other questions?
Get in touch with us –cokki1688@gmail.com
We take 2-7 business days to process your order + selected shipping method on top of that.
I have a problem with my order – what do I do?
Please send us a short description of the error, pictures, and order number within 30 days after receiving the order. Send it to our website
Please note that there’s no need to return damaged products – simply send us a few photos.
If the received product is damaged – send us a short description of the error, pictures, and order number within 4 weeks after receiving the order.
In the rare cases that a shipment is marked as delivered by the courier, but the recipient has yet to receive it – we would not cover the cost of the order. Again, this only applies if the tracking details state that a delivery was made to the recipient’s address.
Any other questions?
Get in touch with us –cokki1688@gmail.com